Working for an Algorithm
When Drivers Are Attacked, Uber Leaves Police Waiting for Help
An investigation by The Markup found that Uber is slow to respond to law enforcement requests, leaving drivers vulnerable to repeated attacks
Challenging technology to serve the public good.
Dara Kerr was an enterprise reporter for The Markup with a focus on labor. She left The Markup in January 2023. Based in Oakland, she covers Silicon Valley employees, gig and warehouse workers, and the ways labor is changing. She’s interested in how companies are redefining work and what that means for society.
Before joining The Markup, she was a senior reporter for CNET, writing about the gig economy. Her reporting looked at the epidemic of sexual assault in ride-hailing, gig companies’ battles with government regulators, and the lack of protections for workers in that industry.
Working for an Algorithm
An investigation by The Markup found that Uber is slow to respond to law enforcement requests, leaving drivers vulnerable to repeated attacks
Working for an Algorithm
Meanwhile, Uber confirms 24,000 alleged physical assaults and threatened assaults against its drivers from 2017 to 2020
Pixel Hunt
Personal information from reviewers was also exposed until The Markup’s inquiry
Working for an Algorithm
In California, OSHA records show the tech giant has reported no worker deaths and no hospitalizations related to the virus
The Breakdown
Turns out, it depends on who you are
Working for an Algorithm
New report lists Uber, Lyft, DoorDash, Instacart, and Grubhub worker victims, and the tally is likely even higher
News
The bill, backed by the two companies, would prevent drivers from receiving some employee benefits
News
The gig companies and a local Teamsters union helped shape the measure’s language
Working for an Algorithm
The company has long used ride time and mileage to decide driver pay but is now turning to an opaque calculation called “Upfront Fares”
Working for an Algorithm
Workers say getting sick leave and information on outbreaks can be a struggle
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